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Terms of Use

These terms apply to your use of Worcester Residents Directory. By using the service, you agree to them. If you do not agree, do not use the service.

1. What This Website Is

Worcester Residents Directory is an independently operated reference service. It describes and links to public rolls, record indexes, and directory collections related to Worcester, Massachusetts. It does not host government records and has no affiliation with a government office, court, or records custodian.


2. Rules for Using This Site

Use the service only for lawful purposes. You may not use the service or information reached through it to:

  • Stalk, harass, intimidate, threaten, or injure another person.
  • Find a person protected by a restraining or protective order.
  • Commit identity theft, fraud, or another unlawful act.
  • Make an FCRA-regulated credit, employment, tenant, or insurance decision.
  • Scrape, copy, or republish the service's material at scale.
  • Disrupt the operation or security of the service.

3. Not a Consumer Reporting Agency

This service is not a consumer reporting agency under the Fair Credit Reporting Act, 15 U.S.C. § 1681 et seq. Nothing on it, or returned through a linked search function, is a consumer report. It may not be used to determine eligibility for credit, employment, housing, insurance, or another FCRA-regulated purpose.


4. Links to Outside Sites

Government portals and outside services, including sponsored search functions, operate under their own policies and terms. We are not responsible for their content, availability, charges, or handling of data.


5. No Warranties

The service is offered "as is" and "as available," without warranties of any kind. We do not promise that its contents are complete, current, or accurate, or that an outside portal will operate or return a correct result.


6. Limitation of Liability

To the fullest extent permitted by law, we are not liable for direct, indirect, incidental, consequential, or special damages resulting from use of this service or a linked resource, including a decision based on a record reached through it.


7. Indemnification

You agree to indemnify and hold the service operators harmless from a claim or demand, including reasonable attorneys' fees, that results from your misuse of the service or breach of these terms.


8. Intellectual Property

The original text, design, logo, and layout are protected by copyright. You may link to a page and quote brief attributed excerpts. Republishing full pages or systematically copying the content is not permitted.


9. Changes to These Terms

We may revise these terms by posting a new version here. Continued use after a posted change signifies acceptance of the revised terms.


10. Restricting Access

We may suspend, block, or limit access for a user who violates these terms or abuses the service, at our discretion and without notice.


11. Governing Law

Massachusetts law governs these terms without regard to conflict-of-law principles. Official public-records requests are governed by the Massachusetts Public Records Law, M.G.L. c.66, §§10 and 10A. Access to vital records follows M.G.L. c.46, §2A; address-confidentiality protection is governed by M.G.L. c.9A and 950 CMR 130; and 201 CMR 17.00 with M.G.L. c.93H sets Massachusetts standards for safeguarding personal information. These statutes apply through their custodians and do not make this private reference a government office.


12. Severability

If a provision of these terms is found unenforceable, the remaining provisions remain effective.


13. Questions

Send questions about these terms through the Contact page.